Pharmacy First
Urinary Tract Infection
Pharmacy First is an NHS service which enables you to get expert advice and treatment for a urinary tract infection from our pharmacy, without needing you to see your GP.
A urinary tract infection can be treated in the pharmacy. If you or your child need advice you can come to our pharmacy and get in touch with our pharmacists who will provide you with expert advice.
What is a UTI?
A urinary tract infection (UTI), also called a bladder infection, happens when bacteria get into your urinary tract.
It’s very common in women and can cause discomfort or burning when you pee.
Usually not serious, but it can be uncomfortable and sometimes needs treatment.
Common Symptoms
Burning or stinging when urinating
Feeling like you need to pee urgently or more often
Cloudy, dark, or strong-smelling urine
Lower tummy pain or feeling generally unwell
How Pharmacy First Can Help
Quick assessment by a pharmacist – no GP appointment needed.
Immediate treatment for women aged 16–64.
Advice on relieving symptoms and preventing future infections.
Who Can Use Pharmacy First for UTIs?
This service is for women aged 16–64.
Not suitable if you have a high fever, severe back pain, vomiting, or are pregnant – in these cases, see your GP or NHS 111.
Treatment & Self-Care
Mild UTIs sometimes improve on their own within a few days.
Pharmacists may provide antibiotics if needed.
Drink plenty of water to help flush out bacteria.
Pain relief and products containing sodium citrate can ease discomfort.
Complete the full course of treatment if antibiotics are prescribed.
Preventing Future UTIs
Wipe front to back after using the toilet
Drink plenty of fluids daily
Urinate after sex
Avoid holding urine for long periods
When to Seek Further Help
If symptoms don’t improve in a few days
If UTIs keep coming back
If you experience fever, shaking, severe back pain, or vomiting
Pregnant women should contact their GP immediately
Why use this service?
If you are suffering from a sore throat you are able to come to our pharmacy and get assessed by our pharmacist. Potentially you can receive antibiotics without having to wait.
✅No GP appointment needed
You can walk in to the pharmacy when it suits you best. Our pharmacists are trained to provide you with advice and treatment on the spot.
✅NHS funded service
This service is funded by the NHS. For eligible patients this service is offered for free.
✅Fast access to expert advice
You wil receive trusted, professional care and potentially receive treatment on the same day